Privacy Policy

We collect various types of information to provide and improve our services to you:

• Personal Information: Name, email address, phone number, shipping address, and billing address.
• Order Information: Products purchased, order history, and transaction details.
• Payment Information: Payment method, card details (processed securely through our payment partners).
• Technical Information: IP address, browser type, device information, and cookies.

We collect personal information when you:

• Create an account on our website.
• Place an order for products.
• Subscribe to our newsletter or marketing communications.
• Contact our customer support team.
• Participate in surveys, promotions, or contests.

We use this information to fulfill your orders, communicate with you, and personalize your shopping experience.

We collect order information to process and fulfil your purchases, including:

• Products you select and purchase.
• Shipping and delivery preferences.
• Order status and history.
• Returns and exchanges.

This information helps us improve our product offerings and customer service.

Payment information is processed securely through trusted payment partners. We do not store your full credit card or UPI details on our servers. All payment transactions are encrypted and comply with industry security standards.

We accept payments through:

• Cash on Delivery (COD).
• Credit and Debit Cards.
• UPI (Unified Payments Interface).
• Net Banking.

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings.
• Analyze website traffic and user behavior.
• Personalize content and recommendations.
• Improve our marketing and advertising efforts.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

We use your personal information for the following purposes:

• Order Fulfilment: To process and deliver your orders.
• Customer Support: To respond to your inquiries and resolve issues.
• Personalization: To tailor recommendations and offers to your preferences.
• Marketing: To send promotional emails and updates (with your consent).
• Improvement: To analyze data and improve our products, services, and website.
• Legal Compliance: To comply with applicable laws and regulations.

We implement a range of security measures to protect your personal information:

• Encryption: All data is transmitted using secure socket layer (SSL) encryption.
• Access Control: Only authorized personnel have access to your data.
• Regular Audits: We conduct regular security audits to identify and address vulnerabilities.
• Data Minimization: We only collect the information we need to serve you.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to take steps to protect your account security.

We may share your information with trusted third-party partners to facilitate our services:

• Payment Processors: To securely process transactions.
• Shipping Partners: To deliver your orders.
• Analytics Providers: To analyze website traffic and improve our services.
• Marketing Platforms: To send promotional communications (with your consent).

These partners are bound by strict data protection agreements and are not permitted to use your information for any other purpose.

As a customer, you have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact our support team.

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take steps to remove that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.