Help Center
We're here to help you with your OlympicGuru order, products, payments and delivery.
How Can We Help You?
Reach out directly to our dedicated customer support team or start a conversation on WhatsApp.
Need Help?
Our support team is here to help with your questions about products, orders, payments and delivery.
Chat with us on WhatsApp
Have a quick question about a product or order? Contact OlympicGuru on WhatsApp and our support team will assist you.
Chat on WhatsAppEmail Support
For order-related questions, product information, payment issues or other support requests, email us at: support@olympicguru.com
Email UsCommon Help Topics
Find quick answers to common questions about orders, shipping, payments, returns, and products.
To place an order, select your desired products or size variants from our shop, add them to your cart, and proceed through checkout to confirm your order.
You can check your order status anytime by visiting our Order Tracking page or logging into your account dashboard.
Upon successful payment or COD submission, an instant order confirmation with details is sent to your registered mobile number and email.
Shipping & Delivery
We ship nationwide across India using trusted courier partners. Learn more in our Shipping Policy.
Orders are dispatched within 24 hours and typically reach your location within 3–5 business days across India.
All orders with a cart total above ₹999 qualify automatically for Free Express Shipping.
Payments
We support secure online payment options including UPI, Credit Cards, Debit Cards, Net Banking, and Wallets.
Cash on Delivery (COD) is available on eligible pincodes nationwide so you can pay when your gear arrives.
If a transaction fails or funds are deducted without confirmation, contact us on WhatsApp or email immediately for prompt resolution.
Returns & Refunds
Submit return or exchange requests within 7 days of receiving your package as per our Returns Policy.
Approved refunds are processed to your original payment method or bank account within 5–7 business days after item inspection.
If you receive a damaged or incorrect product, contact us on WhatsApp with unboxing photos/videos for instant free replacement.
Products
Every product page details full specifications, materials, willow grades, weight ranges, and features of our sports equipment.
All items shown in our store are in stock and ready to ship. Out-of-stock items are restocked frequently.
Select your required size, weight, or variant directly on the product details page before adding to cart.
Account
Click the Account icon in the top header bar to sign in or create a new account using your mobile number.
Your personal account dashboard lets you update your profile, manage saved delivery addresses, and view order history.
Support Hours
For urgent order-related questions outside business hours, users can contact us on WhatsApp.